Osteohustle Quiz

Hey, osteo! 👋

We’re interested in learning where you are in your career through a collection of questions. It won't take more than 15 minutes. Use buttons or swipe side to side to navigate.

Enjoy! 😄

First Name

Last Name

Choose any of the following answers that apply to you.

I'm an associate.

I'm a clinic owner without staff.

I'm a clinic owner with staff.

Which of the following brand elements do you have?

A unique brand name.

A professionally designed logo.

Specific colours with HEX codes.

A consistent brand voice.

A clear brand tone.

A collection of approved fonts.

A list of brand values.

A written purpose/why statement.

1-3 written tag lines.

A brand strategy guide.

Do you have a written year, two-year and five-year plan?

Yes, up to five years.

Yes, up to two years.

Yes, up to one year.

No.

How many hours a month do you dedicate to planning how you will move your business/career forward every month?

20+ hours.

15-20 hours.

10-15 hours.

5-10 hours.

1-5 hours.

Less than 1 hour.

How much consideration goes into every marketing strategy you try? (5 being the highest)

How often do you track whether your marketing strategies are working?

Daily.

Weekly.

Monthly.

Quarterly.

Yearly.

Never.

Can new patients fill out any paperwork before their appointment, including consent, case history and marketing forms?

Yes

Do you have automatic recalls set up for your patients?

Yes

How do you write your patient notes?

Online with practice management software.

Digitally on a word document or similar.

By hand, and stored securely.

Do you have online booking?

Yes (specify which below)

No, they have to call or email.

How do patients get reminded of their upcoming appointments?

Text.

Email.

They don't.

Do you have a digital database where staff members can access clinic policies, procedures and systems?

Yes.

No, but I have hard copies.

No.

Is your clinic running purely using digital systems?

Yes, everything is digital.

Yes, it's mostly digital.

Yes, some of it is digital.

No, but we're transitioning to fully digital.

No.

How would you describe your clinic systems and procedures?

Everything is documented and clear.

Most things are documented and clear.

Some things are documented and clear.

Few things are documented and clear.

Nothing is documented.

Do you track where new patients come from?

All patient avenues are tracked.

Most patient avenues are tracked.

Some patient avenues are tracked.

Few patient avenues are tracked.

No patient avenues are tracked.

Which of the following essential marketing methods do you have?

A website.

Google Business Profile (formally Google My Business)

Google Ads.

Business cards.

Signage (window signage, a-boards, banners etc).

Automatic patient recall.

None of the above.

Do you know how many patients you need to see per month to cover the cost of running your clinic (or to cover costs of travel etc if you're an associate)?

Yes, I do.

I have an educated guess, but not an exact number.

No, I don't.

How often do you increase the price of treatment at your clinic?

Never, because I'm an associate.

When I hit specific milestones.

Yearly.

I have no system around price increases.

I have never increased my prices.

How happy are you with your clinic's/career's profitability? (5 being the highest)

Do you have business savings to cover your outgoing expenses in case of an emergency?

Yes, I have at least 3 months savings.

Yes, I have less than 3 months savings.

I do not have savings for the business.

I'm not sure.

Do you have accounting software connected to your online booking system? (For example: Xero, Quickbooks, Wave.)

Yes.

No.

I'm unsure.

What is your current average monthly revenue? The currency is in AUD and GBP.

$2k or less | £1k or less.

$2k - $4k | £1k - £2k.

$4k - $8k | £2k - £4k.

$8k - $16k | £4k - £8k.

$16k - $34k | £8k - £16k.

$34k - $50k | £16k - £30k.

$50k or more | £30k or more.

How would you describe your financial status? (1 for STAGNANT and 5 for CONSISTENTLY INCREASING)

Which of the following figures do you have access to?

Patient Lifetime Value.

Patient Acquisition Cost.

Cost of delivering a treatment.

Wages.

Profit margin percentage.

Monthly revenue, profit and loss.

Clinic utilisation rate.

Patient Visit Average.

Rebook rate.

Monthly DNA percentage.

None of the above.

How often do you review the figures from the previous question?

Never.

Daily.

Weekly.

Monthly.

Quarterly.

Yearly.

How would you describe your business bank account balance after all expenses are paid, including wages to yourself and your staff every month?(1 for LOSING MONEY and 5 for RAPIDLY GROWING)

How do you collect outstanding invoices?

I have an automated system.

I have a manual system.

None of the above.

Pick any of the following that you offer.

Group sessions.

Bulk-purchasing.

Concession rates.

Initial consultation discount.

None of the above.

When can your patients pay for treatment?

While booking their appointment online.

While booking their appointment on the phone.

In clinic after treatment.

Via invoice after treatment.

Do your patients leave their first consultation with a physical or digital written treatment plan?

Yes

Is it possible for patients to book, rearrange and cancel their appointments online without your input? (Choose all that apply).

Yes, they can book.

Yes, they can rearrange.

Yes, they can cancel.

No, they have to call/email/text.

How do you get feedback from your patients?

I ask them verbally.

Via automated emails after their appointment.

I have a feedback form available.

I don't ask for feedback.

How reliant is your clinic on you? (1 for HEAVILY RELIANT and 5 for CAN RUN ENTIRELY WITHOUT ME)

Do you have a website? If yes, paste the URL in the text box below.

Yes

How many weeks holiday do you have every year?

Less than 1 week.

1-2 weeks.

3-6 weeks.

6-10 weeks.

More than 10 weeks.

How often do you feel overwhelmed, exhausted or burnout by your work? (1 for DAILY and 5 for NEVER)

How happy are you with your current work-life balance? (1 for UNHAPPY and 5 for EXTREMELY HAPPY)

Do you refer your patients to other practitioners for some of their treatment plan?

Yes, I'm an associate and I refer to other associates.

Yes, my associates.

Yes, other practitioners in my multidisciplinary clinic.

Yes, local practitioners I have professional relationships with.

No, I complete all my patients treatment myself.

How do you stay in touch with your patient's long term?

Newsletters.

Social media.

Text messages.

Phone calls.

Emails.

I don't.

How established is your reputation in the local community? (1 for UNESTABLISHED and 5 for EXTREMELY ESTABLISHED)

How many professional business to business relationships do you have?

Of those professional business to business relationships, how many do you actively engage with on a regular basis?

How engaged are your followers on social media? (1 for UNENGAGED and 5 for EXTREMELY ENGAGED)

How many methods, including word of mouth, do you have to attract new patients?

Who's responsible for the after-hours cleaning of the practice?

I am.

I hire a cleaner.

Whoever finishes their shift last.

Other staff.

Have you planned out and communicated to everyone in your clinic (or yourself, if you're an associate or solo practitioner) the perfect patient journey?

Yes

Partially.

How often do you attend CPD training with your team?

Weekly.

Monthly.

Quarterly.

Yearly.

Never.

Do you have a system for hiring and training new team members, so they fully understand their roles and responsibilities?

Yes, we have a smooth system.

Yes, but it needs improving.

No.

No, because I'm an associate.

Do you have a written ethos statement?

Yes, our ethos is well-known to staff and patients.

Yes, but only our staff know it.

Yes, but only our patients know it.

Yes, we have a written ethos but only I know it.

No, there's no written ethos.

How often do you conduct performance reviews with your staff?

Weekly

Monthly

Quarterly

Yearly

Never.