The Biggest Mistake Clinic Owners Make: Doing it All Themselves

The biggest mistake clinic owners make. Doing everything yourself is such a common pitfall for osteopaths. Get help from these 6 experts.
The-Biggest-Mistake-Clinic-Owners-Make-Doing-it-All-Themselves

6 experts every osteopath should hire

As a current or aspiring clinic owner, it’s easy to fall into the trap of thinking you have to do everything yourself.

But the truth is, trying to do it all can be one of your biggest mistakes.

Not only can it lead to burnout and overwhelm, but it can also negatively impact your practice.

Let’s discuss which 6 experts we recommend every osteopath should hire and the pros of hiring each.

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Expert 1: A branding expert

A branding expert can help you create a cohesive brand identity that speaks to the types of patients you’d like to treat. They’ll work with you to develop a brand strategy, including your brand story, messaging, visual identity, and more.

By hiring a branding expert, you’ll be able to differentiate yourself from your competitors and create a memorable brand that resonates with your patients. As the Godfather of branding, Marty Neumeier says: “It’s not about being better, it’s about being different.

Pros of hiring a branding expert:

  • Develops a clear and consistent message: A branding expert can help you develop a clear message that resonates with the types of patients you’d like to treat. They can help you identify your purpose and create a messaging strategy that communicates it effectively.
  • Creates a visual identity that aligns with your brand: A branding expert can help you create a visual identity that reflects your brand’s personality, values, and goals. They can develop a unique and memorable logo, colour palette, and typography that distinguishes your clinic from your competitors – again, being different.
  • Helps differentiate your clinic from competitors: A branding expert can help you identify what sets your clinic apart from your competitors and communicate it in a way that resonates with the types of patients you’d like to treat. They can help you position your clinic as the go-to choice for patients seeking an osteopath near them.
  • Increases brand recognition and loyalty: By developing a strong brand identity and messaging strategy, you can increase your clinic’s visibility and build a loyal patient base that identifies with your brand and values on an emotional level.
Top tip

Of course we’re bias, but it’s even better if you can work with an expert who has experience helping osteopaths.

That’s why we help create brands, build websites and grow businesses with 1:1 business coaching

Expert 2: A WordPress website expert

A website is often the first interaction patients have with your clinic, so it’s important to make a good impression. A WordPress website expert can help you design and build a website that’s both user-friendly and visually appealing. They’ll also optimise your website for search engines, making it easier for patients to find you online.

Pros of hiring a WordPress website expert:

  • Develops a user-friendly website: A WordPress website expert can help you design a website that is easy for patients to navigate and find the information they need.
  • Ensures website functionality: A WordPress website expert can ensure that your website functions properly and is optimised for search engines like Google, which can help increase your clinic’s online visibility.
  • Customises website design: A WordPress website expert can help you customise your website design to reflect your brand identity and values, creating a unique online presence for your clinic. We use Elementor Pro for all the custom osteopathy websites we build.
  • Provides ongoing website support: A WordPress website expert can provide ongoing support to ensure that your website is always up to date and running smoothly.

Expert 3: A healthcare marketing expert

A healthcare marketing expert can help you develop and execute a marketing strategy that attracts and retains patients. They’ll work with you to go through your brand values, messaging and the types of patients you want to attract so you’ll be able to reach more patients and grow your business.

Pros of hiring a healthcare marketing expert:

  • Develops an effective marketing strategy: A marketing expert with experience helping healthcare professionals can help you develop a marketing strategy that targets your ideal patient demographic and communicates your value-driven massage.
  • Increases patient engagement: A marketing expert can help you create engaging content that resonates with your target audience and encourages them to take action.
  • Improves brand visibility: A marketing expert can help you increase your clinic’s visibility through targeted advertising and other marketing tactics.
  • Tracks marketing performance: A marketing expert can track the performance of your marketing efforts and make data-driven decisions to improve your clinic’s marketing performance.

Expert 4: A mentor who’s done what you want to do

A mentor who’s done what you want to do can provide invaluable guidance and support as you grow your business. They’ll share their experiences, insights, and knowledge to help you avoid common pitfalls and accelerate your success.

By hiring a mentor, you’ll be able to learn from someone who’s been there and done that, saving you time and money in the long run.

Pros of hiring a mentor:

  • Provides guidance and support: A mentor who has already acquired success similar to what you want to achieve can provide guidance and support as you navigate the challenges of owning and operating a clinic.
  • Shares valuable insights and experience: A mentor can share their knowledge and experience, helping you avoid common mistakes and make more informed decisions.
  • Offers accountability and motivation: A mentor can hold you accountable for your goals and provide motivation to keep you on track.
  • Provides networking opportunities: A mentor can introduce you to valuable contacts in the world of osteopathy, helping you expand your professional network and opportunities.

Expert 5: A professional photographer

A professional photographer can help you create high-quality images that showcase your clinic and services. They’ll work with you to develop a visual style that aligns with your brand and captures the essence of your clinic. By hiring a professional photographer, you’ll be able to showcase your clinic in the best possible light and create a lasting impression on patients.

Pros of hiring a professional photographer:

  • Creates high-quality visual content: A professional photographer can create high-quality visual content that showcases your clinic and services in the best possible light.
  • Helps differentiate your clinic from competitors: Professional photos can increase your clinic’s credibility and professionalism, making patients more likely to choose your clinic over competitors.
  • Creates a lasting impression on patients: Professional photos can help tell your clinic’s story and communicate your brand values and personality.
  • Provides versatile marketing content: Professional photos can be used across various marketing channels, including social media, email marketing, and website content.

Expert 6: An accountant

An accountant can help you manage your finances and make informed decisions about your business. They’ll handle tasks such as bookkeeping, tax preparation, financial reporting, and more. By hiring an accountant, you’ll be able to focus on what you do best while ensuring your financials are in order.

Pros of hiring an accountant:

  • Provides financial guidance and advice: An accountant can provide valuable financial guidance and advice, helping you make informed decisions that support your clinic’s long-term success.
  • Helps ensure compliance with tax and regulatory requirements: An accountant can help ensure that your clinic is in compliance with tax and regulatory requirements, reducing the risk of penalties and fines.
  • Saves time and reduces stress: Hiring an accountant can save you time and reduce stress by handling complex financial tasks and freeing up your time to focus on patient care and growing your clinic.
  • Offers strategic financial planning: An accountant can provide strategic financial planning, helping you set financial goals and create a plan to achieve them.

Summary

Trying to do everything yourself as an osteopathy clinic owner can be a huge mistake. By hiring experts in branding, WordPress web design, marketing, mentoring, photography, and accounting, you can save time, improve patient engagement, and grow your business.

Written by Alan Zaia M.Ost

Founder & CEO of Osteohustle. You’ll find Alan coaching osteopaths, travelling in a van or writing our weekly newsletter, The Hustle.

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Subscribe to The Hustle

The greatest osteopaths in the world never stop learning.

Get the best business and marketing resources for osteopaths in 30 words or less into your inbox every Monday.  

By subscribing to The Hustle, you agree to our terms and conditions. We’ll never send spam.